Reference

AUDI108 Terms & Conditions for Your Account

AUDI108 Terms & Conditions set the rules for opening an account, completing phone verification, using DANA, OVO, GoPay or QRIS, and requesting withdrawals.

ACCOUNT RULESWALLET TERMSLOCAL ACCESS
AUDI108 AUDI108 Terms & Conditions for Your Account
CONTACT ROUTES

Where To Ask About These Terms

Questions about Terms & Conditions should start with the account help route, because it lets us match your request with the correct account record. We can also check a payment receipt or wallet status when your question concerns DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. Keep your registered phone details ready, and never send a password in a support message.

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Account Help

Use the account help path when a phone verification step, login condition or account restriction is unclear. We can point you to the relevant Terms & Conditions wording without asking for your password.

Payment Status

For a DANA, OVO, GoPay or QRIS question, share the receipt reference shown in your account. We use that record to explain whether the payment is pending, matched or needs another check.

Policy Request

Ask us to clarify a clause, request a policy copy or raise a correction through the available contact route. Include your registered phone number so we can locate the right account record.

RECORDS AND SAFETY

Account Records, Cookies, And Security

We handle this policy area through account records rather than informal messages. The Terms & Conditions explain how we use registration details, payment references and device-related session data when we check access…

Registration Data

We use the details you submit during account opening to connect your phone verification, wallet status and account activity. If a detail is wrong, contact us through the policy route before making another account.

Cookie Use

Cookies can keep your account path consistent when you move between the mobile browser and a computer. Our terms explain their role and how a browser setting may affect account access.

Login Protection

Keep your password private and sign out on shared devices. We may pause an account check when access activity or phone details do not match the account record.

Payment Records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference helps us match a transaction to your account. Retention wording in our terms explains why these records may be kept.

Record Retention

We retain account and transaction records for the period described in the Terms & Conditions. The period can depend on account status, unresolved checks and applicable Indonesian requirements.

Change Requests

To request a correction or ask about a policy change, use the account contact route with your registered phone details. We will explain the next step after matching the request.

Terms & Conditions Questions From Indonesia

These answers address the account and payment questions we hear most often before registration. They are a plain-language starting point, while the full Terms & Conditions remain the controlling text for account access, wallet checks, records and requests made through AUDI108.

They cover account creation, phone verification, access conditions, wallet ownership, payment references, withdrawals, cookies, account security, record retention and the process for contacting us about a clause.

Yes. Access depends on local law. A supported Indonesia region, account step or payment option does not remove your duty to meet the rules that apply to your location.

Phone verification connects your account to the contact detail you provide before account access. It also helps us identify the correct record when you ask about a restriction or payment status.

You may use a wallet rail shown in your account when available and permitted. The Terms & Conditions still require accurate account details and a payment reference that can be matched to you.

Keep the receipt or reference connected to the transaction and use the account help route. We can check the recorded status and explain which Terms & Conditions clause applies.

Yes. Send a correction request through the available contact route using your registered phone details. We may ask for account-specific confirmation before changing any record or access setting.

Use the policy contact route and name the cookie, record or retention question clearly. We will identify the relevant Terms & Conditions section and explain the request path available to you.